Frequently Asked Questions about Biltmore Estate
Will I need to print my E-ticket for entry to the Biltmore Estate?
Yes. For the Biltmore Day Pass, your E-ticket is your Biltmore Day Pass ticket. You will receive one page per ticket purchased with bar codes to present at the gate for entry. For the Candlelight Christmas Evening admission, you will exchange your E-ticket for admission at the Group Sales Office on the right as you enter the gates.
How long does it take to tour Biltmore Estate?
Allow yourself a full day to experience all that Biltmore has to offer. Guests are amazed at the size of the estate and you’ll want to give yourself enough time to see the House, Gardens and Antler Hill Village.
Do I need to make reservations after I purchase my tickets? What type of clothing is recommended for my visit?
Reservations are required only for certain days for entry by calling the Biltmore office with the phone number provided on the E-ticket. We cannot offer admission without prior reservation due to popularity of this attraction.
If I purchased a Daytime Admission but unable to visit as planned, can I cancel my purchase?
Biltmore admission tickets are non-refundable once purchased, however, you may use it on a future visit. When you are ready to visit in the future, please bring your E-ticket to the entry gate. If you would like, you can also give your admission ticket(s) to friends or family to enjoy!
Layers are recommended to account for the variable mountain weather as are comfortable walking shoes.It there a fee to park at Biltmore Estate?
No, parking is free of charge.Are shuttles available at the Estate?
Yes, shuttles are available between the parking area and the Biltmore House.
You will need your own transportation to access the other Estate attractions.
From April to December, a shuttle is also offered from Biltmore House to the Conservatory.
Driving your own car to the Estate is highly recommended as some of the estate venues are located several miles apart. Does Biltmore Estate feature any restaurants where kids eat free?
Yes, at Deerpark Restaurant kids 9 and under eat free of charge.What is the pet policy at Biltmore Estate?
Pets are allowed at Biltmore Estate, but only on the grounds, not in any building (except for service dogs).
All pets must be leashed on estate grounds for their own safety as well as the comfort of our other guests. Please be courteous of others and pick up after your pet.
A very limited number of pet kennels are available at Biltmore. They are self-service and available on a first-come, first-served basis. If you are interested in using a kennel, please see a parking host for kennel information upon arrival on the estate. What is the photo policy at the Estate?
Photography, videotaping, sketching, and cell phone use are not permitted within Biltmore House. Taking photographs of the exterior of Biltmore House and grounds, or sketching images of estate grounds, is permitted for personal use only. All commercial uses are prohibited without express written consent. Recording, filming, photography, or taping of any concert or event is strictly prohibited.