Frequently Asked Questions about Pink Jeep Tours - Smoky Mountains
What time do I need to check-in for my tour?
Check-in is 20 minutes prior to your tour departure time.
Where do we check-in for our tour?
All of our tours depart from our office which is located at 3152 Parkway, Suite 1B, Pigeon Forge, TN 37863.
Should we tip our guide and, if so, how much?
It is customary to tip the guide. Gratuity is based on individual preference but we suggest 15%, which is the industry standard. You may tip the guide in cash or have it added to your credit card.
What should I wear for our tour?
We recommend wearing comfortable outdoor clothing with closed toe shoes. You may want to bring a hat and switch to eyeglasses if you wear contacts (tours can be dusty and this can irritate your eyes if you wear contacts).
Is there anything special we need to bring?
Sunscreen and a bottle for water. We have a water refill station located at our merchandise store to keep your bottle full of water. Don't forget to bring a camera!
What can I bring on the tour?
A purse or standard sized backpack are acceptable, however, there is no storage space in our vehicles. Anything you bring needs to fit comfortably in your lap throughout the tour.
Can I bring food or alcohol?
Due to the bouncy nature of our tours, full meals or glass bottles are prohibited on the vehicle. If necessary, you are welcome to bring a small containable snack such as a granola bar. Due to Tennessee law, alcoholic beverages are prohibited in our vehicles.
Will there be other people on the tour?
Although our tours are intimate due to vehicle size (max of 6-9 people), there will likely be other guests on the tour.
Are pets allowed on tour?
Yes, we allow dogs that are under 15 pounds as long as they are in a soft-sided carrier that can be held in the owner's lap for the duration of the tour. Service animals are permitted on all of our tours.
Can people with physical disabilities take your tours?
For the safety of our passengers, all guests must have upper body strength with the ability to hold themselves up during the tour. Guests are responsible for getting themselves in and out of our vehicles for their tour.
Can seniors take the tours?
Pink Jeep welcomes all ages.
Can pregnant women go on your tours?
Our 4 Jeep tours in the Smoky Mountains stay on the pavement. Pink Jeep Tours does not allow guests who are pregnant to participate in off-road experience at the end of the tours.
How much sun exposure will I get while on a jeep tour?
Our Jeeps have canopies that offer some relief from sun exposure. We recommend wearing a hat and sunscreen and bringing a bottle of water.
Do you have A/C or heating in your vehicles?
For tours conducted in our open-air Jeeps, there is no air conditioning or heating in these vehicles. The Jeeps are equipped with canopies to shield you from the sun and we provide blankets during colder weather. For tours conducted in our enclosed vehicles, usually used for our longer day trips, there is air conditioning and heating. Blankets are also provided during colder weather.